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Return Policy

Return Policy


At natirp.com, we want you to be completely satisfied with your jewelry purchase. If for any reason you are not, our Return Policy is designed to make the return process straightforward and hassle-free.


1. Eligibility for Returns:

We accept returns for items purchased directly from natirp.com within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received.


2. Initiating a Return:

To initiate a return, please contact our customer support team within the specified return period. You can reach out via natirp.com. Our team will guide you through the return process and provide you with a Return Authorization (RA) number.


3. Return Authorization (RA) Number:

For a smooth return process, it is essential to obtain an RA number from our customer support team. Clearly mark the RA number on the outside of the package you are returning. Returns without a valid RA number may be subject to delays or refusal.


4. Shipping the Return:

You are responsible for the cost of shipping the item back to us. We recommend using a trackable shipping service and ensuring that the package is adequately insured. Natirp.com is not responsible for items lost or damaged during the return shipping process.


5. Inspection and Processing:

Once we receive your return, our team will inspect the item to ensure it meets the eligibility criteria. Please allow 7 business days for the processing of your return. Refunds will be issued to the original payment method used for the purchase.


6. Non-Returnable Items:

Customized or engraved items, as well as items purchased during promotional events, may be non-returnable. Please check the product description or contact our customer support team for clarification before making a purchase.


7. Refund Timing:

Refunds will be processed promptly upon approval of the return. The timing of the refund may vary depending on your financial institution. Please allow 7 business days for the refund to reflect in your account.


8. Exchanges:

If you wish to exchange an item, please follow the return process and place a new order for the desired item on our website.


9. Contact Us:

For any questions or assistance regarding our Return Policy, please contact our customer support team at natirp.com.


Natirp.com is committed to ensuring your satisfaction with our jewelry. We appreciate your understanding and cooperation in adhering to our Return Policy for a positive shopping experience.


Thank you for choosing natirp.com – where your happiness with our jewelry is our priority.